1. Introduction
These Terms & Conditions ("Terms") govern your access to and use of the services provided by Atlas Prime Logistics ("we", "us", "our"). By accessing or using our website, booking services, or otherwise interacting with us, you agree to be bound by these Terms.
2. Services
We provide freight forwarding, logistics, transportation and related services. Service descriptions on our website are for convenience and may be subject to operational constraints. Specific service terms may be provided at the time of booking.
3. Booking, Payments & Fees
Bookings are subject to availability. Fees and charges are as quoted at the time of booking and are payable according to the payment terms provided. We reserve the right to adjust prices where necessary to comply with applicable laws, taxes, duties, or unforeseen increases in carrier costs.
4. Shipment Liability & Insurance
We exercise reasonable care in arranging transportation and handling of shipments, but our liability for loss, damage, or delay is limited to the extent permitted by applicable law and any applicable carrier or insurer terms. We strongly recommend customers obtain adequate insurance for high-value or sensitive shipments.
5. Customer Obligations
Customers must provide accurate, complete and lawful instructions and documentation for all shipments. You are responsible for correct packing, labeling, customs documentation and for ensuring compliance with applicable export/import laws and carrier requirements.
6. Prohibited Items
Certain goods may be restricted or prohibited. It is the customer's responsibility to confirm that shipment contents are permitted. We may refuse or suspend handling of items that are illegal, hazardous, or not permitted by carriers or authorities.
7. Data Privacy
We collect and process personal data necessary to provide services, communicate with customers, and comply with legal obligations. Our Privacy Policy explains how we handle personal information.
8. Intellectual Property
All content on this site, including text, graphics, and logos, is protected by copyright and other intellectual property rights. You may view and print material for personal, non-commercial use only.
9. Limitation of Liability
To the fullest extent permitted by law, we exclude liability for indirect, incidental or consequential loss. Our aggregate liability for direct loss arising from our negligence is limited to the greater of the value of the shipment or an amount determined by applicable law and carrier terms.
10. Governing Law & Dispute Resolution
These Terms are governed by the laws applicable where our principal place of business is located, unless otherwise agreed in writing. Disputes will be resolved by courts having jurisdiction or by alternative dispute resolution if agreed between the parties.
11. Changes to Terms
We may revise these Terms from time to time. Continued use of our services after changes constitutes acceptance of the updated Terms. We will publish the updated Terms on our website with the effective date.
12. Contact
If you have questions about these Terms, contact us at support@atlasprimelogistics.online or call info@atlasprimelogistics.online.
Effective date: February 26, 2026
